|
Organization: |
Northwest Assistance Ministries
|
Mission:
|
www.namonline.org
|
|
Job Title: |
Assistance Program Receptionist
|
Salary: |
DOE
|
|
Location: |
Northwest Houston
|
Posted on:
Expires: |
11/05/2009
12/05/2009
|
|
Contact: |
Human Resources
|
Email: |
resumes@namonline.org
|
|
|
|
|
Description: |
• Answering the Assistance Program appointment line five hours a day (9:30am to Noon, 12:30pm to 3:00pm) to book client appointments, answer questions and make referrals.
• Producing monthly call log reports.
• Assisting the front desk volunteers as needed.
• Performing data entry and preparing client files
• Sorting, alphabetizing and filing special project vouchers.
• Working special events including Back To School and Holiday Project distribution and preparation
• Preparing counselor offices with necessary supplies weekly and turning on computer units daily
• Filing of client records to drawers daily.
• Verifying financial assistance packages and requesting checks for tracking and recording check numbers in client records.
• Maintaining Master Book and requesting photocopies as needed.
• Attending regular NAM staff meetings, staff events and fundraising activities.
• Other duties as assigned.
|
|
Skills: |
Ability to answer telephone fluently in English and Spanish and maintain appointment schedule. Must possess professional demeanor in working with diverse, vulnerable client populations and with volunteers in a fast paced office environment. Ability to complete timely and accurate data entry into client data base. High school diploma or GED required or one or more years equivalent experience.
NO WALK-INS OR PHONE CALLS PLEASE.
*All applicants must be able to pass a background check.
|
|
Education: |
See Job Desc
|
|
Yrs Experience: |
See Job Desc
|
|
|
